Claude AI Training Malaysia for Non-Technical Professionals: CCAO-F Preparation Class by Claude Certified Architects
Malaysia’s First and Only CCAO-F Preparation Class Delivered by Claude Certified Architects
Looking for Claude AI Training in Malaysia but not from a coding or technical background?
Agmo Academy offers a 2-day intensive Claude AI training programme for non-technical professionals, designed to help business users, managers, executives, founders, consultants, government officers and department teams prepare for the CCAO-F certification while learning how to use Claude AI confidently in real business workflows.
This is not a generic AI workshop.
This is Malaysia’s first and only CCAO-F preparation class delivered by Claude Certified Architects — practitioners who have passed Claude certification, built real-world Claude AI solutions, and understand how to translate Claude into practical workplace impact.
Most people are still using AI like a search box.
This class is for professionals who want to use Claude as a serious business productivity tool.
If your organisation wants to build AI-ready teams before your competitors do, this programme is built for you.
Why Non-Technical Professionals Need Claude AI Training Now
AI is no longer only for developers, data scientists or IT teams.
Today, every business professional is expected to use AI to work faster, think better and produce higher-quality output.
Claude can help with:
- drafting emails, proposals, reports and policies
- summarising long documents
- conducting research
- analysing data
- comparing options and trade-offs
- reviewing contracts
- preparing meeting notes
- creating business plans
- improving workflows
- managing knowledge
- building repeatable productivity systems
But there is a major problem.
Most people are using AI casually, without structure.
They ask vague prompts.
They accept incomplete answers.
They do not validate output.
They do not know how to manage context.
They do not know how to build reusable Claude Projects.
They do not know how to connect Claude into daily workflows.
They do not know when human review is non-negotiable.
This creates a gap between people who merely “try AI” and people who can actually operate AI effectively at work.
The CCAO-F preparation class is designed to close that gap.
Why This CCAO-F Class Is Different
Most AI courses teach generic prompting.
This class is different.
It is delivered by Claude Certified Architects, not generic AI trainers.
That means every concept is taught by certified practitioners who understand Claude from both certification and implementation perspectives.
Participants will learn:
- how Claude works
- how to structure business tasks properly
- how to prompt with clarity
- how to decompose complex work
- how to evaluate AI output
- how to build Claude Projects
- how to use knowledge bases, skills and connectors
- how to apply Claude to real workflows
- how to manage governance and risk
- how to prepare for the CCAO-F certification
We have passed the certification.
We have built with Claude.
Now we will show you how to use it properly.
Seats are limited because this is a guided, hands-on workshop, not a mass webinar.
Course Title
Claude AI: CCAO-F Preparation Class for Non-Technical Professionals
Duration: 2 days
Location: KL / PJ, Malaysia (to be determined)
Format: Instructor-led, hands-on, business-focused workshop
Claimable: HRDF / HRD Corp claimable
Schedule: Multiple workshop dates are available. Please visit the AI Malaysia Kaki events page for the full workshop schedule.
Event Highlights
1. Built for Non-Technical Professionals
You do not need to know coding.
You do not need to be an AI engineer.
You do not need to understand APIs, Python, or system architecture.
This class is designed for professionals who want to use Claude AI for real business work, including drafting, research, analysis, planning, workflow improvement and decision support.
2. Delivered by Claude Certified Architects
This is the key difference.
You will learn directly from Claude Certified Architects who have gone through the certification journey and understand how to prepare participants for Claude certification pathways.
This gives participants a more focused, credible and practical learning experience compared with generic AI training.
3. Practical Business Labs, Not Just Theory
Participants will practise Claude through guided real-world activities, including:
- summarising daily news
- researching a topic
- comparing product or business options
- writing structured prompts
- decomposing complex tasks
- improving outputs through iteration
- reviewing and comparing documents
- analysing business workflows
- creating Claude Projects
- loading a knowledge base
- creating a simple skill
- configuring connectors
- building a personal Claude productivity project
The goal is simple: participants should leave knowing how to use Claude at work immediately.
4. CCAO-F Exam Guide and Mock Exam
This workshop includes CCAO-F exam guidance, pre-course assessment, mock exam exposure and practical exam preparation support.
Participants will understand what to focus on, how to prepare and how to continue studying after the class.
What You Will Learn
This 2-day CCAO-F training programme is structured around practical Claude adoption for business users.
1. Claude AI and the Anthropic Ecosystem
Participants begin with an introduction to Claude AI and the wider Anthropic ecosystem.
Topics include:
- what Claude is
- stories and examples of Claude in real-world AI usage
- Anthropic’s mission around AI safety and responsible deployment
- the difference between CCAR-F and CCAO-F
- how Claude supports business productivity
- why Claude certification matters in Malaysia
- how the Claude Partner Network supports AI adoption
This helps participants understand not just how to use Claude, but why Claude is becoming important for professional AI adoption.
2. Platform and Model Foundations
Participants will learn the core foundations of using Claude effectively.
Topics include:
- core entry points for Claude
- Claude’s key capabilities
- choosing the right model
- managing context
- setting up Claude Projects
- using Claude for everyday business tasks
Hands-on activities include:
- testing model selection and comparing output quality
- practising context management
- setting up a Claude Project
- using Claude to summarise daily news
- researching a topic such as a hobby, product comparison or general knowledge area
This module helps participants become comfortable using Claude as a daily business tool.
3. Prompting and Task Execution
Prompting is not just typing a question.
Good prompting requires structure, clarity, context and iteration.
Participants will learn:
- task component stack
- structured versus unstructured prompting
- prompt formatting techniques
- task decomposition
- output iteration
- adapting strategy based on the task
Hands-on exercises include:
- comparing structured and unstructured prompts
- improving weak prompts
- decomposing complex business tasks
- iterating AI output until it improves
- brainstorming with and without constraints
- analysing two different documents or contracts
- combining research and drafting into a practical workflow
This module helps participants move from basic AI usage to reliable AI-assisted task execution.
4. Evaluating and Validating AI Output
AI can be powerful, but it is not always correct.
That is why business users must learn how to evaluate and validate output.
Participants will learn how to check Claude’s responses for:
- accuracy
- completeness
- relevance
- consistency
- business suitability
- risk
- missing assumptions
- need for human review
This module also covers when human review is non-negotiable, especially for sensitive areas such as:
- legal documents
- financial information
- HR policies
- customer communication
- public-facing content
- strategic business decisions
The key message is clear:
Claude can accelerate your work, but human judgement remains essential.
5. Workflow Integration and Solution Design
The real value of Claude is not one-off prompting.
The real value comes when Claude becomes part of daily workflow.
Participants will learn how to analyse existing work processes and identify where Claude can help.
Activities include:
- reviewing workflow samples from different industries
- mapping workflow stages
- identifying bottlenecks
- labelling each stage as Automate, Collaborative or Human
- drafting communications for different audience levels
- discussing when AI becomes part of business infrastructure
This helps participants think beyond individual productivity and start designing AI-enabled workflows for teams and departments.
6. Configuration, Knowledge Management and Maintenance
On Day 2, participants learn how to move beyond normal chat into reusable Claude workspaces.
Topics and activities include:
- creating a Claude Project
- loading a knowledge base
- creating a dataset using AI prompts
- creating a simple Claude skill
- configuring connectors
- testing output using the skill
- exploring integrations such as Google Drive, Google Calendar, Canva and Google Sheets
This module is especially useful for business users who want Claude to remember project context, follow specific instructions and work with structured knowledge.
7. Project Implementation
Participants will work on their own practical Claude project idea during the workshop.
This could include:
- a business writing assistant
- a research assistant
- a reporting workflow
- a document analysis workflow
- a knowledge management project
- a meeting preparation assistant
- a customer response assistant
- an internal SOP assistant
- a personal productivity workflow
This is where participants turn what they learned into a practical use case they can bring back to work.
8. Governance, Risk and Responsible AI Use
AI adoption must be responsible.
Participants will learn practical governance concepts such as:
- when AI output needs review
- how to handle sensitive information
- how to reduce over-reliance on AI
- how to build trust in AI output
- how to communicate AI usage internally
- how to avoid risky AI behaviour
- how to use AI responsibly in an organisation
This is important for companies that want employees to adopt AI safely, not recklessly.
9. Troubleshooting and Optimisation
Claude output will not always be perfect on the first try.
Participants will learn how to troubleshoot and improve results.
Topics include:
- diagnosing weak prompts
- improving context
- refining instructions
- splitting complex tasks
- restructuring poor conversations
- testing alternative prompting strategies
- knowing when to restart the task
- knowing when the task needs human judgement
This helps participants become more independent and confident after the workshop.
10. Exam Guide and Mock Exam
The workshop concludes with CCAO-F exam guidance and mock exam exposure.
Participants will receive:
- CCAO-F exam preparation guidance
- mock exam practice
- review of key concepts
- exam strategy
- recommended next steps after the class
This gives participants a clear direction to continue preparing after the workshop.
2-Day Session Agenda
Day 1
Registration and Breakfast
Participants arrive, register and prepare for the workshop.
Opening: CEO Greeting
The programme begins with an opening session by Agmo leadership.
Briefing: Claude, AI and Certification Pathways
Participants learn what Claude is, Anthropic’s AI safety mission, the difference between CCAR-F and CCAO-F, and the significance of the Claude Partner Network.
Ice Breaking
Participants introduce themselves, share whether they have used Claude before and explain their purpose for joining the course.
Setup Claude
Participants install Claude desktop app where needed and complete account registration.
Pre-Course Exam
A short pre-course assessment helps participants understand their starting point.
Platform and Model Foundations
Participants learn Claude basics, model selection, context management and Projects.
Prompting and Task Execution
Participants practise structured prompting, task decomposition, iteration and business task execution.
Evaluating and Validating Output
Participants learn how to check AI output for accuracy, completeness and risk.
Workflow Integration and Solution Design
Participants analyse workflows and identify automation, collaboration and human-review stages.
End-of-Day Recap
The day closes with a recap and preparation for Day 2 project work.
Day 2
Recap of Day 1
Review key learning points and prepare for hands-on work.
Configuration, Knowledge Management and Maintenance
Participants create Projects, load knowledge, create datasets, build a simple skill, configure connectors and test outputs.
Project Implementation
Participants implement their own Claude-based business idea or workflow.
Optional: Claude Routine Demo
A short demo may be included if time permits.
Governance, Risk and Responsible Use
Participants learn practical governance and responsible AI usage principles.
Troubleshooting and Optimisation
Participants learn how to improve weak outputs and handle difficult prompts.
Exam Guide and Mock Exam
Participants complete exam preparation and mock assessment.
Who Should Attend This CCAO-F Claude AI Training?
This course is designed for non-technical and business professionals, including:
- business owners
- founders
- CEOs and senior managers
- department heads
- HR teams
- finance teams
- operations teams
- marketing teams
- sales teams
- consultants
- trainers
- project managers
- product managers
- digital transformation leads
- government officers
- administrative professionals
- SME owners
- executives who want to use AI at work
No coding experience is required.
This is the right class if you want to become the AI-capable person in your team before AI becomes a basic expectation in every job.
Business Impact for Organisations
This programme helps organisations create practical AI users across departments.
After the training, participants should be able to:
- use Claude more effectively for daily work
- reduce time spent on drafting, research and summarisation
- improve quality of business communication
- analyse information faster
- build reusable Claude Projects
- apply Claude to workflow improvement
- understand AI risk and validation
- support internal AI adoption
- prepare for CCAO-F certification
For organisations, this creates a stronger AI-ready workforce.
Instead of AI being used only by technical teams, business users can begin applying AI safely and productively in their own work.
The organisations that train their people earlier will move faster.
The organisations that wait may find their teams falling behind.
Key Takeaways
By the end of this 2-day Claude AI training, participants will receive:
- CCAO-F preparation guidance
- practical Claude usage skills
- hands-on experience with Claude Projects
- prompting and task execution techniques
- workflow integration methods
- knowledge management practice
- skill and connector exposure
- governance and responsible use understanding
- troubleshooting and optimisation techniques
- mock exam exposure
- guidance on how to continue preparing for CCAO-F
Meet Your Claude Certified Trainers
This programme is delivered by Claude Certified Architects from Agmo.
Participants learn from certified trainers and assistant trainers who understand Claude implementation, practical business usage and certification preparation.
This matters because the fastest way to prepare is to learn from people who have already gone through the certification journey.
Investment and Pricing
Standard Price: RM3,500 per pax
First 10 Early Bird: RM3,000 per pax
Group of 3: RM2,800 per pax
Deposit: Pay RM500 deposit to lock your early bird rate
Claimable: HRDF / HRD Corp claimable
Event Details
Date: Multiple workshop dates available
Time: 9:00 AM – 5:00 PM
Venue: KL / PJ, Malaysia (to be determined)
Full Workshop Schedule: https://aimalaysiakaki.com/events
Please visit the event page for the latest workshop dates, venue confirmation, availability and registration details.
Bonus Benefits Upon Registration
Participants will receive:
- CCAO-F exam preparation guidance
- practical workshop materials
- hands-on exercise templates
- guided project implementation session
- mock exam and exam guide
- access to future Claude AI community learning opportunities
Register Now: Limited Seats Available
This is not a mass online class.
Each workshop has limited seats because participants will go through guided hands-on exercises, project implementation and mock exam support.
If you want to learn Claude AI from Claude Certified Architects and prepare for CCAO-F with a structured 2-day programme, secure your seat early.
Register here for limited early bird seats and full workshop schedule:
https://aimalaysiakaki.com/events
Early bird participants can lock in the special rate with a RM500 deposit.
Frequently Asked Questions
What is Claude AI Training for non-technical professionals?
It is a practical training programme that teaches business users how to use Claude AI for drafting, research, data analysis, workflow design, knowledge management and productivity.
What is CCAO-F?
CCAO-F is a Claude certification track focused on practical Claude AI usage from an operator and business-user perspective.
Is this class technical?
No. This class is designed for non-technical professionals. The focus is business productivity, workflow improvement and responsible AI usage.
Do I need coding experience?
No. Basic comfort with digital tools is sufficient.
Who conducts the training?
The programme is delivered by Claude Certified Architects from Agmo. Participants learn from certified trainers and assistant trainers who understand Claude certification preparation and real-world Claude implementation.
Why should I join now?
Because AI fluency is becoming a professional baseline. Early participants can build confidence, prepare for CCAO-F earlier and become AI-ready before the skill becomes expected across every department.
Is this suitable for business owners?
Yes. Business owners can use this course to learn how Claude can support business writing, research, analysis, planning, workflow improvement and daily productivity.
Is this suitable for companies?
Yes. This programme is suitable for companies that want to train business teams, managers and department users to adopt Claude AI safely and effectively.
What will I learn in this course?
You will learn Claude fundamentals, prompting, task execution, output validation, workflow integration, project setup, knowledge management, skills, connectors, governance, troubleshooting and exam preparation.
Is the course HRDF / HRD Corp claimable?
Yes. The programme is HRDF / HRD Corp claimable.
Where is the training held?
The training will be held in KL / PJ, Malaysia. The exact venue will be confirmed on the event registration page.
Please visit https://aimalaysiakaki.com/events for the latest venue and workshop schedule.
Are there multiple workshop dates?
Yes. Multiple workshop dates are available. Please visit https://aimalaysiakaki.com/events for the full workshop schedule and latest registration details.
Final Call to Action
Malaysia’s first and only CCAO-F preparation class delivered by Claude Certified Architects is now open for registration across multiple workshop dates.
If you are a business professional, manager, founder or department user who wants to use Claude AI confidently at work, this is the course to join.
You will learn how to:
- use Claude for real business tasks
- write better prompts
- validate AI output
- build Claude Projects
- use knowledge bases, skills and connectors
- apply Claude to workflows
- understand AI governance and risk
- prepare for the CCAO-F certification
Do not wait until AI skills become mandatory in your role.
Be among the early professionals in Malaysia to prepare for CCAO-F with Claude Certified Architects.
Register now for limited early bird seats and full workshop schedule:
https://aimalaysiakaki.com/events
For technical practitioner, please check CCAR-F: /claude-ai-training-malaysia-cca-f-preparation/
For any questions, please email us at [email protected]