Challenge
UEM Sunrise manages multiple property developments and receives enquiries from buyers with different budgets, preferences and requirements. Customers often need to compare projects, understand property details, calculate affordability, and arrange viewings before making a decision — and sales teams were spending valuable time answering repetitive questions instead of focusing on qualified buyers.
Solution
Agmo built and deployed a custom AI-powered property engagement chatbot for UEM Sunrise that:
- Recommends suitable properties based on customer preferences, requirements and budget.
- Provides instant information on projects, units, facilities, locations and key development details.
- Supports appointment booking and connects qualified prospects directly with the sales team.
Results
- +42% lead qualification rate
- +35% appointment conversion rate
- +28% sales team productivity